Field Service

Our way to manage field incidents.

Spread’s on-site support relies on a team of field technicians highly capable and ready to solve any incident that affects your users, such as installation, and equipment/systems repair and maintenance.

PREDICTABILITY

Predictive analysis to anticipate the solution of occurrences with the usage of Artificial Intelligence.

SPECIALIZED TEAM

Technical support with qualified professionals and certified at the products from the leading manufacturers.

NATIONAL REACH

Technical field team with national reach.

TICKET MANAGEMENT WIDGET

Spread’s own set of applications, that can be totally supplied or partially integrated with the applications that the client already has.

TRACEABILITY

We make the live tracking of our technicians possible to our clients, such as identification information, service status and execution time.

OPERATION TRANSPARENCY

Monitor the client’s quality and satisfaction levels, with the service status through dynamic and intuitive dashboards.

Count on our field strength to efficiently solve the incidents that affect your users.

Request the contact of our sales team.