DIGITAL SERVICE

This is our Cognitive Digital Service Platform.

Able to perform thousands of services using artificial intelligence, AMÉL.IA is the ideal solution to standardize, escalate and maintain the quality of your service.

CENTRALIZED MANAGEMENT OF YOUR SERVICE

Check the performance, indicators and evolution of your services at any time in a simple and digital way.

100% DIGITAL SERVICE

Use the main service channels to interact with your customers:

  • IInstant messengers: WhatsApp, Telegram and Facebook Messenger;
  • Cognitive Chatbot, mobile and desktop;
  • E-mail

INTEGRATION - LEGACY SYSTEMS, CRM & ERPS

From our RPA integrator cubes it is possible to connect the platform with your internal systems, enabling interaction with business rules and process automations.

COGNITIVE ARTIFICIAL INTELLIGENCE WITHOUT HUMAN INTERVENTION

Your artificial intelligence resources allow the cognitive function, so that the Platform executes the service from beginning to end, without human involvement.

NATURAL AND HUMANIZED LANGUAGE

The platform interprets not only words, but also the contact intention. This is the artificial intelligence applied to the good understanding of a dialogue.

Let our Cognitive Platform surprise you.

Request the contact of our sales team.